Customer Reviews

Go with Mo! I had a great experience shopping at VW of Salem and working with Mo. He was laid back, professional, and knowledgeable. Stop by and see him if you are looking for a new car.

Just bought a golf TDI with Alex Jr and he made it so easy! Me and my mom were difficult customers with bad credit and he was so helpful. I’ve done business with several dealerships and it’s never been so quick, easy, and successful!

Had a dead battery and couldn't jump it, so had it towed to the dealership in the late afternoon without an appointment. They were already fully booked up, but they got on it quickly and I had my car back the next day with a new battery installed. Josh was right on top of checking in with me and keeping me informed.

Great experience. This is the second vehicle we have purchased from the dealership. We live out-of-state in California. They provided us with plenty of pictures and video of the vehicle. When we arrived, they picked us up at the airport and brought us to the dealership. Within minutes we were on a test drive of the vehicle. Once we were discussing the paperwork, it didn't take long to get us on our journey home with our new vehicle. It was a no pressure sale and quick trip to get the vehicle we wanted. Overall, a very pleasant buying experience. We highly recommend the dealership.

I buy parts from their parts department. Very friendly staff and very helpful.

Slow and not well organized. I asked 3 times for a copy of the carfax for the car I was buying. I was told yes 3 times and given none. Go figure

We only test drove 1 vehicle so didn't spend a lot of time there but the staff & salesman were friendly & accommodating!

The best buying experience ever.

I lect there without buying but the fact that I give them a 5 star without buying should speak for it self wonderful staff

Very nice, polite. And helpful, Jerome was great

Daniel Sheets was excellent to work with. No pressure and he was knowledgeable about the cars we looked at

Well what can I say.... Well I was BLOWN AWAY by Mr. Benjamin Burgess an absolute STAR and truly genuine person, I just can't say enough regarding my meeting with Mr. Burgess. A warm professional with the most realistic approach to a "Welcomed Sales Embrace" that will put you at ease and build your confidence in the choice of a wonderful selection of of many and most types of cars, suv and trucks. Yes seeing him in my Audi A5s coupe as he pulled around and backed up did put a real fine smile on my face only later to have it washed, detailed and yep a full tank of gas for the long road home.He speaks German, Dutch and English so your sure to find a friendly word and common ground as Mr. Burgess celebrates diversity and culture of all walks of life from any background. I am truly grateful for the gracious patience of such a fine person! It's some thing special to see some one celebrate people in all the diversity, colors and walks of life. Also Alex the finance gentleman with the lego cars in his office was just as AMAZING and who told me the real value of not only my car but of my business too!Marilyn Reaves

Benji Burgess, was very professional and extremely knowledgeable of the vehicles my wife and I test drive. Ended up purchasing 2 vehicles from him. Staff was extremely friendly and welcoming.

Very courteous and not pushy at all.Great job assisting my family as we simply explored our options

The best car buying experience I've ever had! Their vehicles are very competitively priced and Isreal is super great and helpful! Micheal in Finance is super helpful and worked to get me the lower interest rate I've ever had on an auto loan. I highly recommend purchasing a vehicle from here, you won't be disappointed, I love my new Altima!

Benji Burgess was a wonderful salesman to work with I would recommend him to everyone. This was by far my best car buying experience.

Excellent service. Tony sold us two great cars in two days. Suns a little bright in the showroom though - grab some tint from the service dept and put it on those giant windows