Volkswagen of Salem Review By Steve Olson

Kain was newer sales person but did great job. We discussed our needs went and got my first choice of truck. Did test drive. Got it safety checked. We negotiated a fair deal. They got car all cleaned and ready to go. I never have liked the negotiation process in car dealers but they at least did it respectfully.To the general sales manager and Lithia company management I will direct my main complaint. There are current rules because of covid 19. These rules were blatantly DISREGARDED. Masks were only partly worn by some employees and not at all by others.The only exception was the finance manager who was on point in his health standards. My wife and I are in our mid 60s and this puts us in a vulnerable position. The sales managers in the office wore none. Sales ppl were 1/2 wearing them. It was a joke. Maybe covering mouth but not nose. Other times not wearing them at all.It is disrespectful to the customers and shows no care for employees to not take the mandated health guidelines. If management doesn't correct this the place should be given correction or fines. I know Lithia is a well respected car company but this needs to drastically change.