Volkswagen of Salem Review By Mitch C

My wife and I came by with a very unique scenario on our hands, and thanks to Tanya, they were able to make things work. I had a car that I wanted to trade-in and put toward the possible purchase of a used car they had. One that is considerably more expensive. To add to the complexity, the car I was trading was actually in my wife's name, AND we were upside down on the loan.Not only were they able to accommodate all of the above, but they were able to get me into the car I wanted, and with an extended warranty + GAP insurance. I held firm on my needs and limitations, and they did absolutely everything they could to swing it.I cannot praise Tanya enough for her diligence, her kindness, and the many ways in which she went above and beyond. As someone else stated in another review: this dealership is lucky to have her!