Volkswagen of Salem Review By Michelle Vlach

Nick was a low key sales person. I was almost sold on buying another vehicle (different make) but my husband wanted to test drive a few other cars. The VW my husband researched I immediately rejected upon looking at it. There was nothing wrong with the car, it was simply not my style and this purchase was to replace my primary vehicle. Nick showed us a few more and I agree to test drive a Tiguan. The Tiguan is great. It was exactly what I wanted in an SUV. Nick even found a car with my exact specifications for seats, and interior/exterior color. We also went and test drove a few more and we went back to look at the car I almost bought, but I kept thinking about the Tiguan. Nick help us take it home for a few hours and we were sold. We also ended up staying exactly in our budget. I am so happy we made the effort to take a look at VW. Even my husband loves driving this car. The next car we get will be a VW or Audi and we will use Lithia again. They have a great service package and the first oil change was remarkably smooth. In retrospect, the only thing I would have done differently was gone in with my own financing. Lithia's team did a good job, but I did not like working with Ally Auto after Lithia was done. I refinanced with my bank. I was not entirely sure we would be buying a car that weekend, but it all worked out great.I should note, this is the second car I bought from Lithia, and both transactions were professional and exactly as I expected. There was no messing around, or game playing and I appreciate that.