Volkswagen of Salem Review By Michael Thornicroft

I am not one to write reviews but this is a must. I bought a car today from Volkswagen of Salem. Great car. Great price. But that’s not why I am writing this. Simply put, the sales experience was phenomenal. I dealt with Eric Textrum and will deal with him again. No pressure. Informed. Great conversation. If he didn’t know the answer, he found out. There was no upsell. I told him the three cars I was interested in and we drove all three. Then we focused on the one I wanted and made it happen.There was no back and forth. We had a ballpark interest rate but he said the finance department would try to get a better rate. They did. They were able to cut that rate in it in half and then some!I purposely went with this dealership because of the reviews. There is a reason they have a great reputation. I spoke with a couple who was there to get their 3rd car from Volkswagen of Salem. They said they send friends and family. I will do the same.The entire process took less than two and half hours. It was a Saturday. They were busy. I was very happy with that.