Volkswagen of Salem Review By Maura Clark

I ARRIVED AT THE XPRESS SERVICE AREA FOR A LIFETIME OIL CHANGE SERVICE WITHOUT AN APPT WHICH I UNDERSTOOD I COULD DO. ACCORDING TO THE VW WEBSITE. HOWEVER BRANDON SEVICE ADVISOR STATED WEUSUALLY NOW ASK FOR A ONE WEEK APPT. NO PROBLEM FOR ME TOGET EXCELLENT SERVICE THAT MORNING AND I WAS OFFERED ANICE CAR WASH AND ON MY WAY WITHIN AN HOUR.GREAT SERVICE FOR ME. GREAT DEALERSHIP STAFF.I HAVE BEEN WITH LYTHIA FOR OVER 10YEARS STARTING IN 2005WHEN I PURCHASED MY CAR IN SANTA ROSA CA...MY SERVICESWITH LYTHIA HAVE ALWAYS BEEN SPOT ON GOOD.