Volkswagen of Salem Review By M J.

This is long overdue but I have to write about the care I got at this place. Last summer during the intense heat wave my car blew pump and I was stranded in Salem (live in Portland). It was too late in the day for the repair crew to do anything but not only did they let me hangout in their blessed air conditioning they gave me a ride to Fred Meyer so I could buy some dinner and then drove me back. They were empathetic and kind even though they couldnt fix it (they diagnosed with no charge) and they werent making a dime off me. Customer service was impressive, especially in this day and age.