Volkswagen of Salem Review By Holly Needham

I bought my car from them as it was only 1 of 2 dealers that had what I wanted - manual transmission Tiguan. The sales person was good and knowledgeable. The negotiating part was poor- we walked out and called our local VW dealership to see if they could get the car. They told us to go with VW of Salem because of the price. After getting the paperwork done it took quite a bit of time to get to the financing and get going. Our sales girl mentioned a survey that would be coming and to give her 10 out of 10 on everything cause her job depended on it. She mentioned this twice before we left and in 2 messages after the purchase - didn't care if we liked the car! Overall she was lovely, but doesn't understand how bad it looks to customers that she's afraid of customers honesty - she had nothing to worry about until she started "begging for 10's" (which is my only sort of complaint with her). They were not pushy at all, and did provide lots of information about the car which we did not get from any other dealers of cars we were considering like Subaru Forester and Mazda CX-5. Very happy with my German-built Tiguan overall.