Volkswagen of Salem Review By Garrett Duyck

I went to Volkswagen of Salem in March 2018 to purchase a truck. I came into it knowing what I wanted and looking for a good value. I'm not a fan of negotiations and playing the car buying game and all that, I wanted straightforward, no-nonsense, fact-based service and I think we got exactly that from John Lillig. He met us at the door, listened to what we wanted, and immediately started with exactly that. We looked at several trucks meeting my specifications. John did a great job of answering our questions with knowledgeable and honest answers and he didn't try to oversell us or sell something we didn't want. We purchased a truck at asking price because it was fair, which is a big deal to me. John was easy to work with during the process and we struck up many conversations about life, unrelated to car buying. He gave us space when we needed it and never rushed us. He even sat with us for a time while we waited for the financing process just to have some coffee and chat. Time will tell if the truck was a good one, but I am confident Volkswagen of Salem was honest. I have only worked with John Lillig but if all their salespeople are like him I will have no problem returning for our next vehicle.